Communication
8 Steps to Stronger Organizational Communication
Historically, it’s never been easier to effectively communicate than right now. We are connected on multiple devices, and most of us check them frequently, if not incessantly. We can do business 24/7, enhancing our productivity…
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Communication, Leadership
What Many Leaders Misunderstand About Fairness
You probably weren’t in your leadership role for a long period of time before you heard someone on your team say, “That’s not fair.” There is no doubt that that accusation stung because you are…
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Communication
When You’re Not a “Feel-Good” Type of Leader
A C-level executive once told me, “Do I really need to go to charm school and learn to become a cheerleader? I am not a ‘rah-rah’ type of leader.” He went on to add, “My…
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Communication, Quest Newsletter
6 Words that Will Hurt your Ability to Lead
There’s one question that I have been asked hundreds of times in my career and it is, “Can I be honest with you? Other variations of the same line include: “I’m going to be honest…
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Communication, Employee Engagement, Leadership
A Leader’s Attitude is Contagious – For Better or Worse
What attitude did you bring to work with you today? Unfortunately, very few leaders are aware of their attitude at any given moment. We talk about attitude a lot, but what, exactly, is it? Psychologists…
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Communication
Decoding Nonverbal Communication
Successful leaders know that being a good communicator is at the very foundation of any meaningful relationship, whether it be personal or professional. Not only are these leaders great communicators, they also have the ability…
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Communication, Leadership, Most Popular Posts
8 Ways to Boost your Emotional Intelligence
Most people believe that if someone has a high IQ and does really well in school (i.e., they are smart), they’ll be a good leader and have a highly successful career. Although being smart and…
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Communication, Leadership, Quest Newsletter
Avoiding the “Either-Or” Trap
A manager I’m coaching recently told me, “I can either do the job right and miss the deadline, or I can produce poor quality work and meet my boss’ deadline.” On a personal note, my…
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Communication, Quest Newsletter
Bridging the Gap in Multigenerational Communication
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest team member…
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Communication, Leadership, Most Popular Posts
Attitude is King in Conflict Resolution
Conflict is a natural part of life and can’t always be avoided. Sometime conflict has positive outcomes, other times conflict has negative outcomes. When it comes to conflict, a lot depends on your attitude. An…
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