Communication, Employee Engagement, Leadership
8 Ways to Successfully Lead Millennials
It’s hard to conduct a leadership seminar these days without someone bringing up their difficulties with managing millennials. Millennials (defined as those aged 18-34) now number 75.4 million, surpassing the 74.9 million Baby Boomers (ages…
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Communication, Leadership, Productivity
8 Habits of Emotionally Intelligent Leaders
We’re all familiar with what an IQ is, but far fewer people are in touch with how their EQ, or emotional intelligence, impacts their success. To be effective at building relationships where people are motivated…
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Communication, Employee Engagement, Leadership
Gratitude is Good for Us, and Good for Business
Gratitude has one of the strongest links to mental health and satisfaction with life of any personality trait—more so than even optimism, hope, or compassion. Grateful people experience higher levels of positive emotions such as…
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Communication, Leadership, Negotiation
Do Your Words Attract or Repel Others?
To be successful as a leader, you need to be able to build relationships where people are highly motivated to follow your passion, vision, and direction. Consider for a moment the effect your words have…
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Communication, Employee Engagement, Leadership, Leading Change
The Critical Role of Top-Down Communication
Management at all levels of an organization play a significant role in the communication that flows down to employees. Despite their best efforts, top-down communication continues to be an issue for many of the organizations we encounter….
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Communication, Leadership, Productivity
Open Doors and Closed Minds
Many managers claim to have an open door policy. While these managers’ doors may be open, employees often find their minds are closed. Stated another way, their managers are not approachable, accessible or interested in…
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Communication, Employee Engagement, Leadership
Are You a Leader, Manager, or Hostage?
We have come across a number of managers who fail to confront an employee’s unacceptable behaviors for a variety of reasons. Failing to hold team members accountable for their behavior results in a snowball effect…
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Communication, Employee Engagement, Leadership
6 Steps to Building a Dysfunctional Team
If you’ve been in business long enough, you have most likely been a part of a dysfunctional team at some point. Maybe your team members didn’t communicate well with each other, or maybe they didn’t…
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Communication, Employee Engagement, Leadership
Are You Asking the Right Questions?
My father passed away last year at 94 years-young. He was always fond of telling me, “Remember, people like you better when they’re the ones doing the talking.” Great leaders know this, and have a…
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Communication, Leadership
The Problem with Using ‘Either-Or’ Language
We rarely consider how powerful the simplest of words can be. But the words we choose to navigate challenges in the workplace can substantially impact our successes. A manager I’m coaching recently told me, “I…
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