Communication, Leadership
The Critical Connection Between Confidence and Leadership
During the past twenty years, our research and hands-on experience with leaders has led us to feel strongly that there is one aspect of leadership that is so critical, that without it, real leadership cannot…
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Communication
Ban Information Hoarding in your Organization
It was not too long ago that the unpleasant experience of going to the Department of Motor Vehicles (DMV) to do tasks such as changing title on a car, updating a registration or renewing a…
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Communication
The Important Roles of Fear in Public Speaking
Why is it, when someone asks us to speak before a group, that the mere thought sends quivers or convulsions through most of us? Suddenly, we lose sight of the fact that we routinely converse…
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8 Steps to Stronger Organizational Communication
Historically, it’s never been easier to effectively communicate than right now. We are connected on multiple devices, and most of us check them frequently, if not incessantly. We can do business 24/7, enhancing our productivity…
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Communication, Leadership
What Many Leaders Misunderstand About Fairness
You probably weren’t in your leadership role for a long period of time before you heard someone on your team say, “That’s not fair.” There is no doubt that that accusation stung because you are…
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Communication
When You’re Not a “Feel-Good” Type of Leader
A C-level executive once told me, “Do I really need to go to charm school and learn to become a cheerleader? I am not a ‘rah-rah’ type of leader.” He went on to add, “My…
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Communication, Quest Newsletter
6 Words that Will Hurt your Ability to Lead
There’s one question that I have been asked hundreds of times in my career and it is, “Can I be honest with you? Other variations of the same line include: “I’m going to be honest…
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Communication, Employee Engagement, Leadership
A Leader’s Attitude is Contagious – For Better or Worse
What attitude did you bring to work with you today? Unfortunately, very few leaders are aware of their attitude at any given moment. We talk about attitude a lot, but what, exactly, is it? Psychologists…
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Communication
Decoding Nonverbal Communication
Successful leaders know that being a good communicator is at the very foundation of any meaningful relationship, whether it be personal or professional. Not only are these leaders great communicators, they also have the ability…
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Communication, Leadership, Most Popular Posts
8 Ways to Boost your Emotional Intelligence
Most people believe that if someone has a high IQ and does really well in school (i.e., they are smart), they’ll be a good leader and have a highly successful career. Although being smart and…
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