Employee Engagement, Quest Newsletter
How to Build a Great Employer Brand
By Peter Stark and Amanda McDoulett (Marketing Coordinator) A New York Times article recently upheld the important role the family narrative plays in a healthy family. The term narrative refers to a story that’s pieced…
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Negotiating Tactics
Negotiation Tactic #76 – Never Saying “Yes” to the First Offer
Summary: Avoiding immediate agreement to a counterpart’s offer to prevent the impression that the negotiation was too easy. Have you ever felt that you paid too much for something? Chances are you felt that way…
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Communication, Leadership, Most Popular Posts
8 Ways to Boost your Emotional Intelligence
Most people believe that if someone has a high IQ and does really well in school (i.e., they are smart), they’ll be a good leader and have a highly successful career. Although being smart and…
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Negotiation Tactic #75 – The Choice is Yours
Summary: Giving a counterpart several acceptable alternatives to choose from. You can use this tactic when you have several alternatives that are acceptable to you. Salespeople are trained to use this approach to gain a…
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Negotiation Tactic #74 – The False Alarm (Did I Forget to Tell You About…?)
Summary: Attempting to change the outcome of a negotiation after the counterpart thinks everything is settled. Have you ever been involved in a negotiation and thought you had concluded a deal, only to learn that…
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Communication, Leadership, Quest Newsletter
Avoiding the “Either-Or” Trap
A manager I’m coaching recently told me, “I can either do the job right and miss the deadline, or I can produce poor quality work and meet my boss’ deadline.” On a personal note, my…
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Negotiation Tactic #73 – Funny Money
Summary: Breaking the price up into small increments to lessen the impact of the total amount. With this tactic, you break dollars and cents down into such small amounts that your counterpart doesn’t realize he…
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Negotiation Tactic #72 – Low- or Highballing
Summary: Making a ridiculously low or high offer. Example You’re trying to sell your house for $289,000 when your agent brings you an offer of $260,000 from a couple who saw the house over the…
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Negotiation Tactic #71 – Withdrawn Offer
Summary: Taking back an initial offer to keep from being taken advantage of. Truly withdrawing your initial offer may be in your best interest in some situations. This tactic can be used when you feel…
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Negotiation Tactic #70 – Apparent Withdrawal
Summary: Acting uninterested in continuing the negotiation. Although you sometimes may not want to go to the extreme of walking away from a deal, you may still want to give your counterpart the feeling that…
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