Culture, Executive Coaching
What the Board Doesn’t Know About Your CEO Is Costing You
A board chair we work with sat across from us after we finished presenting a CEO evaluation and said something we have heard more than once. “I wasn’t sure if there was an issue,” she…
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Communication, Culture, Executive Coaching, Leading Change
Why Your Best Performer May Be Your Worst Leadership Bet
She was the best salesperson on her team. Consistently. Quarter after quarter, she closed deals others couldn’t touch. She outworked everyone around her, stayed later, pushed harder, and delivered results that made her an easy…
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Executive Coaching, Leading Change
When Senior Leaders Stop Leading
We were brought in to help a company prepare for what its CEO described as a leadership transition. Several members of the senior team were within two or three years of retirement. The expectation was…
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Communication, Executive Coaching, Leadership
The Part of Leadership Nobody Talks About
There is a conversation that almost never happens in leadership. Not about strategy, not about performance, not about the next quarter. It is about the quiet isolation that comes with being the person in charge….
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Executive Coaching, Leadership
The Accountability Problem That Starts at the Top
Most accountability problems in organizations do not start on the front line. They start at the top. And once that gap becomes visible, which it always does, the message travels fast. I see this pattern…
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Executive Coaching, Leadership, Leading Change
Managing Up Effectively
Most leaders invest heavily in leading their teams. They think carefully about communication, development, accountability, and culture. What they invest far less in is the relationship with the leader above them. And that relationship, managed…
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Communication, Employee Engagement, Executive Coaching, Leadership
How You Treat People When No One Is Watching Defines Your Leadership
I worked with a senior executive who was exceptional in the boardroom. Strategic, articulate, and impressive under pressure. His presentations to the board were flawless. His grasp of the business was genuine. And yet, his…
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Communication, Employee Engagement, Executive Coaching, Leadership
The Communication Habit That Is Slowly Destroying Your Team’s Trust
I coached a CEO who believed his team trusted him completely. His reasoning was simple: nobody ever challenged him. Meetings ran smoothly. Decisions moved quickly. He took the absence of pushback as proof that everyone…
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Communication, Employee Engagement, Executive Coaching, Leadership
When Your Culture Says One Thing and Your Leaders Do Another
We were conducting an employee survey for a company with multiple locations when something caught our attention. One location’s scores were significantly lower than those at every other site, particularly in the leadership section. The…
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Communication, Employee Engagement, Executive Coaching, Leadership
The Difference Between Being Liked and Being Trusted
We get called in for two reasons when a leader has a high need to be liked. Either the department is not meeting its goals, or the top performers are leaving. Sometimes both are happening…
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