Leading Change
How All Leaders Can Embrace Technological Change
According to Michael Cox, vice president and chief economist at the Federal Reserve Bank of Dallas, the rate of technological adoption spreading throughout the population is incrementally speeding up. While it took over 25 years…
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Leadership, Quest Newsletter
Top Leadership Traits, Uncovered
Are you a great leader? Here’s a test for you. Ten years ago, you were the manager of a successful employee. The company you both worked for was acquired by a larger organization and you…
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Leading Change
Change is All About Perspective
What’s the difference between seeing a change as negative or positive? Your world view. Your attitude. The only thing you have 100% control over is your attitude. Everything else happens around us, happens to us,…
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Communication, Employee Engagement, Leadership
A Leader’s Attitude is Contagious – For Better or Worse
What attitude did you bring to work with you today? Unfortunately, very few leaders are aware of their attitude at any given moment. We talk about attitude a lot, but what, exactly, is it? Psychologists…
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Productivity, Quest Newsletter
The Myth of Work-Life Balance
For the last decade, work-life balance has been a hot topic of discussion, explored from all angles by HR professionals, journalists, and most importantly, overworked managers who struggle to achieve that balance between working long…
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Leadership
How to Build Your Confidence in Your Employees
The biggest difference between a manager and a leader is a leader may or may not have a formal title and a place on the organizational chart, but a leader always has a relationship where…
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Leadership, Leading Change
Strong Leaders Continuously Learn
The world and the economy are changing in ways that make most people say, “I have never seen times as challenging as these.” As we have said before, “If it ain’t broke, don’t fix it.”…
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Negotiating Tactics
Negotiation Tactic #103 – Let’s
Summary: Using the word let’s to imply that you are both on the same team and that you are working for the mutual benefit of your counterpart. Example Let’s is a powerful word when it…
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Negotiation Tactic #102 – Giving Up a Future Round Draft Choice
Summary: Conceding a deal point in the future to get what you want in the current negotiation. Example Recently, we had a family discussion about where to go out for dinner. I wanted to go…
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Leadership, Quest Newsletter
Leaders: “Get Shot Sooner” & Confront Tough Employees
I recently had a conversation with a Human Resources Vice President who was dealing with a difficult IT manager. We conducted an employee engagement survey every year, and this manager received anonymous complaints that he…
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