Communication, Leadership
Do People Trust You?
Do people trust you? I recently gave 360 feedback to a leader and one of his lowest scores was that people don’t trust him. He was dumbfounded. “How can this be? I don’t lie, I…
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Executive Coaching, Leadership
Does Leadership Training Really Help?
On a recent flight from Boston to Minneapolis, my seatmate in 2A asked me a great question. Do you think that if we provided more leadership training earlier in people’s education or career, it would…
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Communication, Employee Engagement, Executive Coaching, Leadership
When Your New Boss Took Your Job
There is a promotion opportunity in your department. Your old boss, the one who just retired, told you that you are well qualified for her position. Several team members encourage you to apply for your…
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Communication, Employee Engagement, Executive Coaching, Leadership
Respect and Likeability
Can nice managers have low morale? Can managers who are aggressive and tough have low morale? The answer is – yes, many times they do. To be successful as a leader, it’s important that you’re…
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Communication, Customer Service
Your job! Are You Doing What You LOVE To Do?
Confucius said, “Choose a job you love and you will never work a day in your life.” For years, we have told our clients, if you do what you love it is not a job….
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Employee Engagement, Executive Coaching, Leadership
Does your opinion matter? Should it?
Does your opinion matter? Yes, indeed, your opinion does and should matter. Companies in our Best of the Best Benchmark from our Employee Opinion Surveys rate almost 20 points higher than organizations in our Overall…
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Leadership, Vision
Creating a Positive Vision
Recently an executive asked me “Is this vision thing overrated?” It’s a great question and many times in my career I’ve had managers and executives tell me that they really don’t see the power and…
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Employee Engagement, Executive Coaching, Leading Change
Five Secrets to Keeping Your Top Performers Happy
Frequently, we are asked to work with teams that are experiencing low levels of motivation and morale. When we ask managers to describe their most demotivated and unengaged employees, they typically refer to them as…
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Communication, Employee Engagement, Executive Coaching
Fear-Instilling Leadership – Is one of your managers a corporate liability?
When we are called to work with leaders who have been identified as intimidators, or worse, bullies in the workplace and are in the process of derailing their leadership career, we begin the process by…
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Communication, Executive Coaching, Leading Change
Effectively Leading Organizational Change, Part 4
What Shapes Our Attitude Toward Change – And What Can You Do About It? We are currently working with several organizations in the midst of implementing major changes. In each situation, the organizations have good…
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