Relationship Strategies – Dealing with Different Types of People

Integral to the success of building any team or relationship is accepting and understanding the fact that people are different, and therefore need to be treated differently. Senior vice president, manager, supervisor, or employee, the key to building successful relationships depends on an ability to identify the differences in people and then treat them accordingly.

This session will help participants identify different behavioral styles, isolate their own preferred style, and learn how to communicate appropriately with each behavioral pattern. Learning to deal appropriately with different behavioral styles makes it easier to establish trust, credibility, and rapport with a counterpart, resulting in more open, honest and tension-free relationships.

Effective Organizational Communication

Individuals who are influential within organizations know the importance of strong communication skills. This seminar is designed to teach supervisors and managers practical skills and techniques to make communicating with others more effective. Participants will be involved in activities designed to emphasize the importance of effective organizational communication and will learn how the ability to relate well positively impacts relationships throughout the organization.

Supervisor Training – Moving from Peer to Supervisor

This seminar is designed to help newly appointed supervisors make the transition into management more successful and less stressful. Participants taking this supervisor training workshop will learn more about their own leadership style, how they communicate, positive characteristics of leaders, and how to give employees constructive feedback regarding their performance. Supervisors will also be briefed on current employment law.

Effectively Leading Organizational Change – After A Layoff

This program has been specifically designed for executives, managers, and supervisors of an organization that has recently experienced a layoff. Employees who are spared in the layoff often face rising workloads, lowered morale, and increased anxieties/illnesses. They are left feeling that they should be ‘grateful’ to have a job – organizational psychologists call this “layoff survivor syndrome”.

Participants will learn how to design and successfully implement organizational change strategies while fostering personal motivation and creating a positive and motivating workplace environment for others.

Surviving and Thriving in Organizational Change – and Learning to Love it!

This program has been specifically designed for leaders who are experiencing rapid organizational change. In the last few years, many organizations have been challenged by downsizing, redesigned systems, and procedures, new management teams, budget cuts, or a refocused corporate culture. People who emerge as leaders are the ones who embrace and master these changes successfully.

This program is designed to help supervisors, managers and employees learn the secrets of thriving during change and ensuring a strong and successful future for your organization.

Coaching Employees to Improve Performance

To be a successful leader in today’s environment, the role of a manager becomes that of a coach, counselor, facilitator, and mentor in guiding and developing employees. Some employees desire to learn and grow. They recognize the need to change and will quickly adapt to the feedback of a supervisor or manager. Other employees are not easily coached to successfully perform in today’s environment.

This workshop will provide ideas and techniques for creating a motivating environment that brings out the best in employees, and helps build a winning team. Emphasis will be placed on effectively dealing with the most challenging employees, enabling them to learn and change behaviors that do not contribute to the organization’s success.

Conducting Productive & Effective Meetings:

When asked to list typical time wasters at work, employees and managers often put meetings at the top of their list. Poorly planned and conducted meetings can rob an organization of valuable productivity and leave meeting attendees feeling frustrated. Facilitating effective meetings requires preparation, skill, focus, and practice.

This workshop is designed to help supervisors, managers, team leaders, and employees conduct effective meetings that are well-organized, time-efficient and productive. Participants will gain confidence in leading groups to consensus and dealing with difficult behaviors sometimes exhibited by individuals at meetings. Skills gained will enhance participants’ confidence in their role as a meeting leader, contribute favorably to overall organizational goals and outcomes, and earn the leader respect as an effective meeting facilitator.

Sharpen Your Negotiation Skills Training:

Your managers and employees are out there negotiating for your organization on a daily basis. We understand that you need your employees to be equipped with the best negotiation skills to, not only increase profits and lower expenses but to build life-long relationships with your clients and customers.

This negotiation program is specifically designed for any business professional who is responsible for successfully negotiating outcomes for their organization. The goal of this program is to provide participants with the skills and tools to maximize their negotiated outcomes and build life-long relationships where both counterparts feel their needs and goals have been met.

Delivering Powerful Presentations

Presentations that are well prepared and expertly delivered give your audience just what they want – information, inspiration, and the opportunity to applaud. So why is speaking before a group the number one fear of people in our society? Through the use of a few simple techniques, participants can take their presentations to new and greater heights. Whether their objective is to inspire, inform, educate, or entertain their audience, this seminar will give participants the knowledge they need to deliver memorable, confident, credible, powerful presentations.

Advanced Presentation Skills

Professional speakers know that the difference between a good speaker and a great speaker is only… about 1,000 speeches! This is the course for those speakers who are ready to take the next step in bridging the gap between good and great.

Participants will receive advanced presentation skills training in the area of crafting and delivering a memorable presentation. Emphasis will be placed on using openings that immediately “grab” the audience, the use of humor, stories, and examples to inform and persuade others, and the critical need of a powerful close.

Technical Information Presentation Skills Training

Technical speakers are typically subject matter experts but are sometimes challenged with sharing their expertise with others who lack the same technical savvy. Whether an individual is tasked with sharing information with senior level leaders (who just want the condensed version of how you will solve their problem) or employees (who have serious doubts about how your information will benefit them), this technical presentation skills training is for them.

Participants will receive training in the area of crafting and delivering a memorable technical presentation. Emphasis will be on presenting technical information that is clear, succinct, educational, and a good match for the audience.