Blog

When we get called in to work with a struggling leader, one of the first things we do is interview the people on that leader’s team. It tells us a great deal about what’s really…

The pace of change in most organizations today is relentless, and for leaders trying to keep their teams motivated and engaged, it can feel like running uphill. Employees are navigating uncertainty, shifting priorities, and in…

We recently worked with a manager who was genuinely puzzled by what was happening on their team. By their own account, they had built a positive environment. Their door was always open. They accommodated personal…

We were asked by a client to conduct a follow-up survey focused specifically on how changes were being communicated across the organization. It had shown up as a low-scoring area, and senior leaders were genuinely…

When we administer a survey for a new client, it is not uncommon to receive an email from an employee that says something like this: “Why should I even take the survey? Nothing ever changes.”…

We were working with a client on their employee engagement survey when they made an unusual request. They asked if we could change the word “manager” to “coach” throughout the survey. At first glance, it…

A client recently came to us asking for help moving an employee out of the organization. The employee, they told us, was not performing at the required level, and it had become a problem for…

An executive we were coaching not long ago told us he was completely overwhelmed. “I can’t take on one more thing,” he said. “I already have more than I can handle.” When we asked whether…

When people talk about culture, it’s easy to picture posters about values, a catchy mission statement, or maybe a few team-building activities. But culture isn’t a set of words on the wall. It’s the pattern…