Communication, Employee Engagement, Executive Coaching, Leadership
The Leader Who Refuses to Be Coached
There is a moment early in almost every coaching engagement that tells me a great deal about where things are headed. The leader across from me begins describing the situation that brought them there, and…
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Communication, Employee Engagement, Executive Coaching, Leadership
How to Lead a Change-Fatigued Team Without Losing Their Trust
A CEO stopped mid-sentence during one of our consulting sessions. “I don’t understand,” she said. “We’ve explained the changes. We’ve shown them the data. We’ve answered their questions. Why are they still resisting?” We hear…
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Communication, Employee Engagement, Executive Coaching, Leadership
Why Leaders Lose Trust — and How to Earn It Back
We worked with a CEO who was convinced his team trusted him. How did he know? Because they never pushed back. No one challenged his decisions. No one questioned his direction. He read their silence…
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Employee Engagement, Executive Coaching, Leadership
The Decision You’re Avoiding Is Costing You More Than You Think
Every leader I work with has a decision they’re sitting on. They know what it is. They know what needs to happen. And they’re not doing it. Sometimes it’s a personnel decision that’s been overdue…
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Communication, Employee Engagement, Executive Coaching, Leadership
Why Comfortable Is not a good thing in Leadership
We were brought in to coach a director who had been with his organization for most of his career. He had grown up there, knew the systems inside and out, and had built a department…
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Employee Engagement, Executive Coaching, Leadership
What Happens After Leaders Make the Hard Decision Defines their Leadership
Making a tough decision is hard. Communicating it is harder. Most leaders I work with can eventually make a decision. Where they stumble is in what comes next. They soften the message. They over-explain. They…
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Communication, Employee Engagement, Executive Coaching, Leadership
Accountability Without Micromanagement
We were brought in to coach a leader who was struggling to meet her department’s goals. Projects were behind. Emails were going unanswered. Her own leader was frustrated and running out of patience. When we…
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Employee Engagement, Executive Coaching, Leadership
The Leadership Gap Nobody Wants to Talk About
We have sat in more board meetings than we can count where the conversation turns to risk, and someone at the table asks the CEO a version of the same question: “If something unexpected happened…
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Communication, Employee Engagement, Executive Coaching, Leadership
What Gets Measured Gets Managed, But Not Always Improved
We were brought in to work with an organization after their HR vice president did something that takes more courage than most leaders give it credit for. She looked at her engagement data and said,…
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Employee Engagement, Executive Coaching, Leadership
Why Leadership Is Tougher Than You Think It Is
Most leaders I work with didn’t fully understand what they were signing up for when they took the job. That’s not a criticism. It’s just the truth. Leadership looks one way from the outside and…
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