Category Archives: Employee Engagement

We were asked by a client to conduct a follow-up survey focused specifically on how changes were being communicated across the organization. It had shown up as a low-scoring area, and senior leaders were genuinely…

When we administer a survey for a new client, it is not uncommon to receive an email from an employee that says something like this: “Why should I even take the survey? Nothing ever changes.”…

We were working with a client on their employee engagement survey when they made an unusual request. They asked if we could change the word “manager” to “coach” throughout the survey. At first glance, it…

A client recently came to us asking for help moving an employee out of the organization. The employee, they told us, was not performing at the required level, and it had become a problem for…

An executive we were coaching not long ago told us he was completely overwhelmed. “I can’t take on one more thing,” he said. “I already have more than I can handle.” When we asked whether…

When people talk about culture, it’s easy to picture posters about values, a catchy mission statement, or maybe a few team-building activities. But culture isn’t a set of words on the wall. It’s the pattern…

We were conducting an organizational assessment for a department that had been struggling with low morale for months. When we sat down with the employees, the picture came together quickly. They were unclear about their…

Picture this. You are sitting in a meeting with your team. You ask an open question, something about strategy or a challenge the department is facing. And the room goes quiet. Not the productive quiet…

I was working with a leader recently who had been spearheading a new wellness initiative for his organization. The CEO had been pressing hard to get the program off the ground, and the leader was…

Whether you’re managing a small team or overseeing an entire department, you’ve probably heard the buzz about artificial intelligence, automation, and the potential “productivity revolution” that’s supposedly coming to transform how we work. Currently, many…