Supervisor, The Boston Red Sox

“Monday night’s supervisor training was honestly the most practical and applicable professional development that I have been part of – not only as a Red Sox employee, but also in my full time job as a teacher. In the past, we’ve received an even more in-depth customer service training as our supervisor session, which is helpful, but Monday’s shift in looking at how to be effective leaders gave me a truly renewed energy and sense of purpose in my specific role for the Sox. I left Monday with not only a lot to think about, but tangible ways to try out many of the ideas with my coworkers and our staff in the coming weeks. I really appreciated that I was able to gain so much from you.”