Communication, Leadership, Quest Newsletter
Avoiding the “Either-Or” Trap
A manager I’m coaching recently told me, “I can either do the job right and miss the deadline, or I can produce poor quality work and meet my boss’ deadline.” On a personal note, my…
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Communication, Quest Newsletter
Bridging the Gap in Multigenerational Communication
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest team member…
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Communication, Leadership, Most Popular Posts
Attitude is King in Conflict Resolution
Conflict is a natural part of life and can’t always be avoided. Sometime conflict has positive outcomes, other times conflict has negative outcomes. When it comes to conflict, a lot depends on your attitude. An…
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Communication, Leadership
8 Practices of Emotionally Intelligent Leaders
As consultants, we often coach executives to help them build even stronger relationships with their bosses, peers, and direct reports. One of the most common reasons we’re called to work with executives is in the…
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Communication, Leadership
Leadership Lessons from Great Teachers
Need Leadership Inspiration? Borrow from Your Favorite Teachers Think back to your school days. Who were your favorite teachers? Most likely, they were not the teachers who taught straight out of the book, reading word-for-word….
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Many Employee Engagement Surveys Reveal this Common Challenge
In the past two years, we have consistently noted that questions in our Employee Engagement Surveys related to cross-departmental communication are being rated less positively, regardless of the industry. A quick review of our data…
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