Communication, Employee Engagement, Leadership
6 Steps to Building a Dysfunctional Team
If you’ve been in business long enough, you have most likely been a part of a dysfunctional team at some point. Maybe your team members didn’t communicate well with each other, or maybe they didn’t…
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Communication, Employee Engagement, Leadership
Are You Asking the Right Questions?
My father passed away last year at 94 years-young. He was always fond of telling me, “Remember, people like you better when they’re the ones doing the talking.” Great leaders know this, and have a…
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Communication, Leadership
The Problem with Using ‘Either-Or’ Language
We rarely consider how powerful the simplest of words can be. But the words we choose to navigate challenges in the workplace can substantially impact our successes. A manager I’m coaching recently told me, “I…
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Communication, Leadership
How Great Executive Teams Embrace Conflict
Executive team members are not immune from conflicts with their fellow executives. How these executives choose to handle conflicts, however, is a factor that separates great executive teams from average ones. As coaches, a good…
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Communication, Leadership
7 Ways to Effectively Deal with Constructive Feedback
Negative feedback is hard to accept, no matter who you are. As leaders, however, our ability to develop our skills and become strong, successful leaders depends on our ability to listen to feedback effectively and…
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Communication, Employee Engagement, Leadership
What if it’s Me?
In my post Are You a Coachable Leader, I talk about how my executive coaching success rate hovers around 50%. Half of the managers I coach genuinely want to develop their leadership skills, and go…
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Communication, Leadership
6 Words Undermining Your Ability to Build Trust
“Let me be honest with you.” “I need to be transparent with you.” “Can I be frank?” We hear these phrases frequently, but they all share one big problem. Indirectly, these phrases are telling the…
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Communication, Employee Engagement, Leadership, Productivity
How Do You Handle a Brilliant Jerk?
I’ve worked on several executive coaching projects where one member of the team is a royal jerk. What makes someone a jerk? Here’s our definition: a jerk or jackass is someone who is rude, abrasive,…
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Communication, Employee Engagement, Leadership
7 Ways to Give Difficult Feedback
No one enjoys receiving negative feedback, and I’m willing to bet that providing employees with negative feedback on performance issues doesn’t top the list of favorite leadership responsibilities. It’s an easy task to procrastinate, especially…
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Communication
The New Definition of Professionalism
If you’re looking to ruffle some feathers, try telling someone their conduct at work is unprofessional. The indignant reply will most likely be something along the lines of, “what do you mean I’m not professional?…
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