Communication
Ban Information Hoarding in your Organization
It was not too long ago that the unpleasant experience of going to the Department of Motor Vehicles (DMV) to do tasks such as changing title on a car, updating a registration or renewing a…
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8 Steps to Stronger Organizational Communication
Historically, it’s never been easier to effectively communicate than right now. We are connected on multiple devices, and most of us check them frequently, if not incessantly. We can do business 24/7, enhancing our productivity…
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6 Words that Will Hurt your Ability to Lead
There’s one question that I have been asked hundreds of times in my career and it is, “Can I be honest with you? Other variations of the same line include: “I’m going to be honest…
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A Leader’s Attitude is Contagious – For Better or Worse
What attitude did you bring to work with you today? Unfortunately, very few leaders are aware of their attitude at any given moment. We talk about attitude a lot, but what, exactly, is it? Psychologists…
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Bridging the Gap in Multigenerational Communication
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest team member…
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8 Practices of Emotionally Intelligent Leaders
As consultants, we often coach executives to help them build even stronger relationships with their bosses, peers, and direct reports. One of the most common reasons we’re called to work with executives is in the…
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