Leadership, Quest Newsletter
Leaders: “Get Shot Sooner” & Confront Tough Employees
I recently had a conversation with a Human Resources Vice President who was dealing with a difficult IT manager. We conducted an employee engagement survey every year, and this manager received anonymous complaints that he…
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Unpredictable Leaders Make Employees Crazy
Two recent client events brought to light the importance of building a reputation as a leader who’s consistent and predictable. First, we led a strategic planning retreat with the senior team that lead a division…
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