Hire Winners

Using Behavior-Based Interviewing To Hire Winners

Hiring the right person is critical to every company’s and leader’s success. Selecting people who possess skills and experience appropriate for the job and are a good organizational fit results in greater staff retention, increased productivity, better teamwork, higher staff morale, and enhanced company reputation.

Behavior-based interviewing enables interviewers to tap into a candidate’s past experiences to learn about an interviewee’s actual knowledge, skills, and abilities as demonstrated in previous positions, rather than being told what the interviewee thinks the person wants to hear. This gives interviewers an edge in selecting the person who will make the most successful contribution to your organization.

This training program is designed to help participants gain the skills needed to prepare for and conduct behavior-based interviews and to hire the best-qualified person for the position. Skills will be developed in the following areas: identifying job skills and competencies; advance preparation for the interview; conducting the interview; and selecting the right candidate.

We typically begin this training program with a thorough assessment developed through interviews with managers and supervisors. This helps us gain an inside look at the opportunities and challenges your organization faces regarding the interview process. We then process that information to develop a customized program tailored to meet your needs. Our experienced trainers spend as much time researching your organization and tailoring the program to your specific needs as they do presenting the course.


Participants will develop skills to conduct behavior-based interviews and select candidates that will be successful in the position for which they are hiring.

Key Topics:

  • The benefits of behavior-based interviewing
  • The cost of staff turnover
  • Characteristics of great interviewers
  • Interviewing Self-Assessment
  • The seven-step interview sequence
  • Planning for the interview
  • Developing effective interview questions
  • Tips for conducting successful interviews
  • Effective and appropriate use of questions
  • Questions you can legally ask an applicant…A Pop Quiz
  • The dangers of litigation due to faulty hiring practices

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