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Six Secrets to Getting More Done With the Staff You Have

One complaint we often hear from the leaders we work with is, “I don’t have enough staff.”  Many leaders have described to us the level of stress they feel because they know they could do so much more if only they had more time or more people. Similarly, the results of over 350 Employee Opinion Surveys we have conducted tell...

Think Twice Before You Hit Send

Are you sure you want to send that email? Take a second and think twice before you hit the send button on that email or text that should have stayed in your drafts folder. Each year, we have the privilege of coaching managers who have sent an email that, to put it bluntly, should have never been sent. These emails...

What’s Innovation Got to Do with It?

Have you ever wondered how Amazon keeps up its rapid-fire pace of launching new products and services or how they routinely make the top ten of Forbes “Most Innovative Companies?” At the core, is a focus on innovation and an obsession with its customers. Amazon’s theory is that innovation starts with hiring great people who at the core of their...

Turning your 2018 New Year’s Dream into Reality 

In my job, I have been privileged to work with thousands of leaders. Leaders who are passionate about life, and love what they do to earn their living. But some of the leaders I work with are able to accomplish significantly more than others. You may ask, isn’t their passion and drive enough? How are these people able to accomplish...

Is It Possible to be Too Open Minded?

“My boss tells everyone that he always has an open door,” an employee recently told me. “Technically he is correct in his statement. His door is always open. The problem is his mind is shut tight.” The employee went on to add, “My boss is horrible at accepting feedback and assumes he is always right–even in areas in which he...

Are Your Coworkers Driving You CRAZY!

Do you have people on your team that drive you nuts? In twenty years of consulting, I have learned that people described as “difficult” often times are not difficult at all, they are just different in their interaction and communication style. As a leader, your mission, should you choose to accept it, is to ...

6 Tips on How to Coach an Executive Who Doesn’t Want Help

We were asked to coach a leader by a CEO who said to us, “If this executive does not improve her leadership skills and her ability to build strong relationships with a diverse group of people, she is going to undermine her ability to ever be promoted in this organization.” The CEO ...

10 Traits of a Great Executive Team

The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to front-line employees. However, when something is off above, even if kept locked in an ivory tower, it can be felt throughout the organization. This uneasy feeling can result in nervous...

7 Ways to Act Effectively on Negative Feedback

No one enjoys receiving criticism or negative feedback. It especially tends to sting when it highlights something you need to change. Unfortunately, leadership requires us to be able to accept feedback effectively and respond appropriately if we wish to achieve success. Recently, I gave a leader his 360 Leadership Development Assessment results. Over 30 people participated in his assessment to...

Are You a Leader?

When you think of your title, how do you see yourself? Are you a leader, or are you the boss, supervisor, manager, director, general manager, vice president or president of a group of people?   There are hundreds of definitions of leadership and management. When we ask our clients, “What’s the difference between a leader and a manager?”, we get...

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